FREQUENTLY ASKED QUESTIONS
Securing a medical appointment
ASK A QUESTION / ESTIMATE / BUDGET GUIDE TO PLAN YOUR VISIT TO INDIA
How do I schedule medical appointment with a specialist at Sama Hospital?
Any patient or his/her attendant can contact the International Patients Service Centre of the location of choice, via variety of options like telephone, fax, email, or physical mail. Details regarding the same are available at the contact us section of this website. You can also contact us with the help of Request an Estimate form of this website.
What information is needed from the patient’s side on a medical appointment?
A patient must provide all the relevant information about his medical condition including medical history, scans, reports and current medication etc. If your local doctor in home country has referred you at Sama Hospital you are requested to give the contact details of the doctor.
What if I do not have a referral from a local doctor?
You can always contact the International Patient Centre of Sama Hospital directly carrying details about your medical history and treatment sought even if you have not been referred to us by a local doctor. The hospital co-ordinators will guide you throughout the process and help you in scheduling an appointment with the appropriate specialist in no time.
Will I get personalized service about the duration and cost of treatment?
Once a patient have consulted a specialist at Sama, specialized relationship manager from our hospital will guide you about the complete plan of approximate cost of treatment and the stay at hospital accompanied by an advice on the necessary pre/post treatment care.
What is the procedure and time needed to get a Visa?
Obtaining a visa for medical tourism is not different from acquiring a normal visa for travel. But if you are needed to frequently visit the country during course of treatment , you can also opt for a multiple entry visa for which you can request a letter from the hospital authorities to validate your claim
What is meant by ‘FRRO required within 14 days of arrival’ written in my visa?
FRRO stands for Foreign Regional Registration Office. If you are a medical tourist and you have a ‘M’ type visa as in case of medical travelers, you are required to register yourself within 14 days of arrival with the above stated office. Our patient service co-ordinators can help you through the procedure for which you just need to follow their instruction. The prescribed format for registration is also available in the hospital itself at the International Patients Service Desk. If you are travelling from Pakistan/Bangladesh, you are required to be register your arrival within 24 hours with the nearest police station/commissioner’s office, the instructions of which can be found in the Visa/Transit document.
Will I be picked up from the airport?
You can request to be received and picked up at the airport by contacting our International Patients Service Department by informing them about your travel plan and location. The contact details are provided on the contact us page of the website.
Stay At Sama Hospital
How can I register myself at the hospital on arrival?
One is required to produce his/her passport at the registration counter to get registered at our hospital. The hospital will maintain a copy of your passport in its record which is mandatory as per the guidelines of Government of India.
What if I am not fluent in English and native Indian languages?
We ensure that your communication with the doctors and specialists never suffer at any point of the treatment and our International Patients Services Department makes sure that you get the services of a language interpreter who stays with you during all the medical interactions aiding your communication with the doctors.
Where can my family stay if they accompany me during treatment?
Our International Patients Services Department can make necessary arrangement for accommodation of your family on your request and you can communicate about your travel details to the department for ease and convenience.
Who can be contacted in case I need any assistance while my stay at Sama Hospital?
The nursing team and the primary consultant is responsible for all your medical needs and requirements during your stay at Sama and in case of any non-medical requirement, the International Patients Services Department can be contacted anytime for assistance and support.